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Hello thanks for visiting http://onestopyoushop.ecrater.com
Feel free to e-mail me @ [email protected] with any questions or if you need more than one of any item.
Good customer service is important to me and communication is the best way to achieve it
Payment
Currently, I accept PayPal for overseas customers
For Australian buyers, I also accept Direct Deposit. Please contact me after purchase and I will email my bank details.
SHIPPING INFORMATION
Shipping
Orders will be sent within 24 hrs of payment being cleared with Paypal
Australian orders should arrive within 3-7 days of posting. Everywhere else within 7-14 days after posting. I will keep you updated as to when its been sent etc...
International Policies:
All customs fees and tariffs are the responsibility of the buyer.
All parcels will be sent through Australia Post using regular mail, f you require express or registered post, please let me know on purchase - will incur additional costs.
Items shipped outside of Australia will be sent via Airmail, which normally takes between 7-14 working days for delivery. If you require a tracking number, I will need to send via registered mail. This will incur additional costs, so please email me on before purchase for a quote.
I always send overseas items with customs information. The buyer is responsible for any taxes incurred.
Please note that I cannot be held responsible for items lost in the mail, unless the item has been insured or sent via registered post.
Your Purchase will arrive in in a great packaging
carefully packaged & wrapped in bubble wrap
REFUNDS, RETURNS AND EXCHANGES
Refunds and Exchanges
Returns accepted only for items damaged in transit. All care will be taken to package item so it arrives intact, but accidents do happen, so please e-mail me if there is a problem.
EXTRA INFORMATION
In order to best serve my customers and their privacy, I will not leave feedback unless feedback is received.
Thanks for your visit.
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